The Privacy Policy is part of the General Conditions that govern this Website.
Who is responsible for the processing of your data?
SEMPSA JOYERÍA PLATERÍA, S.A.
Address: Democracy Avenue 13
C.P. 28031
Madrid.
NIF: A82744681
Phone: +34 91 382 92 20
Email: info@sempsajp.com
Contact of the Data Protection Officer: lopd@sempsajp.com
You can contact us in any way.
We reserve the right to modify or adapt this Privacy Policy at any time. We recommend that you review it, and if you have registered and access your account or profile, you will be informed of the modifications.
If you are from any of the following groups, see the drop-down information:
+ PROCESSING CONTACT DATA FROM THE WEBSITE OR EMAIL
What data do we collect through the Web?
We can process your name, surname, company, telephone number, email.
For what purposes are we going to process your personal data?
• Respond to your queries or requests.
• Manage the requested service, answer your request, or process your request.
• Information by electronic means, which relates to your request.
• Commercial or event information by electronic means, provided there is express authorization.
• Carry out analysis and improvements on the Web, on our products and services. Improve our commercial strategy.
What is the legitimacy for the processing of your data?
The acceptance and consent of the interested party, granted through a voluntary action, such as in cases where to make a request it is necessary to complete a form and “click” on the send request button. Completing this will necessarily imply that you have been informed and have expressly given your consent to the content of the clause attached to said form or acceptance of the privacy policy.
All our forms have the * symbol in the required fields. If you do not provide these fields, or do not check the privacy policy acceptance checkbox, you will not be allowed to send the information.
How long will we keep personal data?
Until the consent granted is revoked.
+ REGISTRATION OF NEW USERS TO THE SEMPSA WEB PLATFORM
What data do we collect through the web platform for new SEMPSA users?
The data requested for registration as a new user or client will be different if it is a self-employed worker or company.
- Self-employed: we will request data on name, surname, email, telephone, address, tax country, type of employment, NIF, date of birth, nationality, VAT registration, VAT registration code, billing for the last year and net assets.
- Company: we will request data on name, surname, email, telephone, address, tax country.
- If it is an existing client, the SEMPSA account number will be requested to generate the web registration.
For what purposes are we going to process your personal data?
- Manage the requested purchase and sale orders.
- Information by electronic means, which relates to your request.
- Commercial or event information by electronic means, provided there is express authorization.
- Carry out analysis and improvements in the service offered, to improve our commercial strategy.
What is the legitimacy for the processing of your data?
The existence of a contractual relationship between the parties. The processing is necessary for the execution of a contract to which the interested party is a party or for the application at the request of the interested party of pre-contractual measures.
How long will we keep personal data?
The data will be kept for the duration of the relations between the parties and for the limitation periods derived from them, in particular, the minimum period of 10 years from the date of completion of the operation or the end of the client status.
We will maintain all information and communications related to your purchase or the provision of our service, for as long as the guarantees of the products or services last, to address possible claims.
+CUSTOMER DATA PROCESSING
For what purposes are we going to process your personal data?
- Manage purchase and sale orders and monitor operations.
- Carry out the corresponding transactions.
- Provide information by electronic means about products and services of interest.
- Commercial or event information by electronic means, provided there is express authorization.
- Manage the administrative, communications and logistics services performed by the Controller.
- Invoicing and declaration of appropriate taxes.
- Compliance with money laundering prevention legislation in the due diligence and special examination procedure.
- Control and recovery procedures.
What is the legitimacy for the processing of your data?
The existence of a contractual relationship between the parties. The processing is necessary for the execution of a contract to which the interested party is a party or for the application at the request of the interested party of pre-contractual measures.
How long will we keep personal data?
The data will be kept for the duration of the relations between the parties and for the limitation periods derived from them, in particular, the minimum period of 10 years from the date of completion of the operation or the end of the client status.
We will maintain all information and communications related to your purchase or the provision of our service, for as long as the guarantees of the products or services last, to address possible claims.
+PROCESSING OF SUPPLIER DATA
For what purposes are we going to process your personal data?
- Information by electronic means, which relates to your application.
- Commercial or event information by electronic means, provided there is express authorization.
- Manage the administrative, communications and logistics services performed by the Controller.
- Billing.
- Carry out the corresponding transactions.
- Invoicing and declaration of appropriate taxes.
- Control and recovery procedures.
- Compliance with money laundering prevention legislation in the due diligence and special examination procedure.
What is the legitimacy for the processing of your data?
The legal basis is the existence of a contractual relationship.
How long will we keep personal data?
During the validity of the relations between the parties and for the limitation periods derived from them.
+PROCESSING DATA FROM SOCIAL NETWORK CONTACTS
For what purposes are we going to process your personal data?
- Respond to your queries or requests.
- Manage the requested service, answer your request, or process your request.
- Relate to you and create a community of followers.
What is the legitimacy for the processing of your data?
The bases that legitimize the treatment are the voluntary consent of the interested party to contact and, where appropriate, the acceptance of a contractual relationship in the corresponding social network environment. The processing of data within the Social Network will be carried out in accordance with its Privacy policies.
How long will we keep personal data?
We can only consult or delete your data in a restricted way by having a specific profile. We will treat them for as long as you let us follow us, be friends or click “like”, “follow” or similar buttons.
Any rectification of your data or restriction of information or publications must be made through the configuration of your profile or user on the social network itself.
+CANDIDATES DATA PROCESSING
For what purposes are we going to process your personal data?
- Organization of selection processes for hiring employees.
- Appoint you for job interviews and evaluate your candidacy.
- Likewise, we inform you that after one year from receiving your resume, we will proceed to securely destroy it.
What is the legitimacy for the processing of your data?
The legal basis is the unequivocal consent for the conservation of the CV in the case of spontaneous applications and the establishment of pre-contractual measures in the case of participating in a selection process.
How long will we keep personal data?
For a minimum period of 2 years or until the consent granted is revoked.
+ PROCESSING OF DATA RECEIVED IN THE ETHICAL CHANNEL
What data do we collect through the Web?
If we identify you, we may collect: name, surname, email, telephone number and the personal data of the third party(s) that you provide us in the communication.
For what purposes are we going to process your personal data?
- Manage communications
- Adopt the corresponding corrective measures and,
- If necessary, inform you about the result of the procedure.
What is the legitimacy for the processing of your data?
The legal basis is the public interest.
How long will we keep personal data?
The data will be kept for the period strictly necessary to clarify the facts communicated. In any case, after six (6) months, the data provided will be anonymized unless they are investigated in a different legal environment.
+ ADDITIONAL INFORMATION ABOUT THE PROCESSING OF PERSONAL DATA
Do we include personal data of third parties?
No, as a general rule we only process the data provided to us by the owners. If data from third parties is provided, the contributor must first inform and request the consent of the data owners, or otherwise exempt us from any liability for non-compliance with this requirement.
And data on minors?
Data from children under 14 years of age will not be processed.
Will we communicate by electronic means?
- They will only be carried out to manage your request, if it is one of the means of contact that you have provided us.
- If we make commercial communications, it will have been previously and expressly authorized by the user.
What security measures do we apply?
SEMPSAJP has adopted an optimal level of protection for the Personal Data it handles, and has installed all the means and technical measures at your disposal according to the state of technology to prevent loss, misuse, alteration, unauthorized access and theft of the data. Personal information.
To which recipients will your data be communicated?
The entity is part of a group of companies dedicated to a joint economic activity and carries out international data transfers to other member entities, but which are within the European Union.
Outside of the mentioned case, data will only be transferred due to legal obligation. Among others, we are obliged to communicate client data to the State Tax Administration Agency and to banks and financial entities for collection of the service provided or product purchased, as well as to those responsible for the processing necessary for the execution of purchase and sale orders.
In the case of purchase or payment, if you choose an application, website, platform, bank card, or some other online service, your data will be transferred to that platform or processed in its environment, always with maximum security.
When we order it, the web development and maintenance, web hosting/hosting company will have access to our website. They will have signed a service provision contract that requires them to maintain the same level of privacy as us.
What Rights do you have?
- To know if we are processing your data or not.
- To access your personal data.
- To request rectification of your data if it is inaccurate.
- To request the deletion of your data if it is no longer necessary for the purposes for which it was collected or if you withdraw the consent granted.
- To request the limitation of the processing of your data, in some cases, in which case we will only keep them in accordance with current regulations.
- To carry your data, which will be provided in a structured, commonly used or machine-readable format. If you prefer, we can send them to the new person in charge that you designate for us. It is only valid in certain cases.
- To file a claim with the Spanish Data Protection Agency or competent control authority, if you believe that we have not served you correctly.
- To revoke consent for any treatment to which you have consented, at any time.
How can you exercise them?
By sending an email with your request to lopd@sempsajp.com or by writing to SEMPSA JOYERÍA PLATERÍA, S.A. at Avenida de la Democracy 13, 28031 Madrid.
How long does it take us to respond to the Exercise of Rights?
It depends on the law, but a maximum of one month from your request, and two months if the issue is very complex and we notify you that we need more time.
Do we process cookies?
Yes, you can consult the cookie policy in the corresponding link from the beginning of our website or through the banner or pop-up window.